Privacy Policy

Privacy Policy Content

Privacy Policy

O’Neil Cinemas (“we”, “our”, or “us”) values our relationships with our guests. We respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from consumers (“you” or “your”) or that you may provide when you visit https://oneilcinemas.com/ (our “website and/or mobile app”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This privacy policy applies to any personal information we collect:

(i) on this website and/or mobile application(s) (together, “Services”);

(ii) as a result of your participation in the Perks + Rewards program; or,

(iii) any sweepstakes, promotion, or survey oRered by us.

This Privacy Policy applies solely to information collected by O’Neil Cinemas through the Services, and not to information collected oRline, through third-party websites, or via other platforms or services that we do not control.

So that you may make informed decisions regarding your personal information, we strongly urge you to review this policy completely and carefully so that you can understand how we will treat and use your information. If you do not agree with our policies and practices set forth herein, your choice is not to use our website and/or mobile app. By accessing or using this website and/or mobile app, you agree to this privacy policy. This policy may change from time to time. Your continued use of this website and/or mobile app after we make changes is deemed to be an acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13

Our website and/or mobile app is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the website and/or mobile app. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website and/or mobile app or through any of its features, register on the Website and/or mobile app, make any purchases through the Website and/or mobile app, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please go to www.oneilcinemas.com and select the location you would like to contact. You will find the contact information under the “contact us” tab.

Information We Collect About You and How We Collect It:

Except as otherwise provided in this privacy policy, you may generally use the Services without disclosing personally identifiable information. However, use of certain aspects of the Services may require you to submit personally identifiable information, including the following.

As set forth in more detail below, we collect several types of information from and about users of our mobile application, including information:

• By which you may be personally identified, such as your name, postal address, email address, phone number, birthday, credit card number(s), gift card number(s), and Perks + Rewards account number.
• That is about you, but individually does not identify you, such as: your location, preferred movie genres, language preferences, the movies you see, the theatres you attend, and concession purchases that you make; and,
• About your internet connection, the equipment you use to access our Website, and usage details, such as previous websites you visited, your computer’s web browser, operating system, IP addresses, the type of mobile device you use, the operating system of your mobile device, the internet browsers you use on your mobile device, and data about the way you use our app.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the website and/or mobile app. Information collected automatically may include usage details, IP addresses, and information collected through cookies; and
• From third-party business partners that we have engaged to place and manage advertisements on the Services. For instance, we use Google Analytics to collect information about your use of the Services, your navigation to the Services, the time and date you used the Services, and your IP addresses. As set forth in more detail below, Google uses this information to provide us with reports about traRic on the Services. For more information, please visit www.google.com/policies/privacy/partners

Information You Provide to Us

The information we collect on or through our Services may include:

• Information that you provide by filling in forms on our website and/or mobile app. This includes information provided at the time of purchasing tickets on our website and/or mobile app, registering an account to use our website and/or mobile app, or contacting us through our website and/or mobile app. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our website and/or mobile app.
• Records and copies of your correspondence, including email addresses, if you contact us.
• Responses that you provide to surveys we may ask you to complete for research purposes.
• Details of transactions you carry out through our website and/or mobile app and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our website and/or mobile app.
• Information that you provide when using our mobile application to make ticket and/or concession purchases, to store credit card number(s), to purchase gift card(s), and to create a Perks + Rewards account number within the app, which requires you to create an account and user profile. To create an account, you will be asked to provide your first name, last name, mailing address, email address, phone number, birthday, and other marketing preferences.
• Any data you entered into your user profile on the Website and/or mobile app, such as your location, genre preference, and language preference. When you use our mobile app, we may also collect information relating to your transactions within the app, including, without limitation, the movies you see, theatres you attend, and any concession purchases you make. We collect, but will only be able to see a truncated version of any credit card number stored within the app.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our website or mobile application, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our website and/or mobile app, including traRic data, location data, logs, and other communication data, and the resources that you access and use on the Website and/or mobile app.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.
• When you use the Services through one of our mobile applications, we may collect precise or general location data as part of the functionality of the services. We collect such data directly from your wireless carrier and/or directly from the device on which you use the Services. If you are accessing the Services through one of our mobile applications, the way we collect location data will diRer depending on your mobile device’s operating system. In all cases, we do not collect location data unless you have “allowed” its collection when using our Services. If you decline to allow Location Data collection in the app, we will not collect your location data unless you manually enter it into the app.
• Use of our mobile application may also collect the following information: your mobile device’s unique device ID, the IP address of your mobile device, the operating system for your mobile device, the type of mobile Internet browsers you use, and information about the way you use our app.

The information we collect automatically is only statistical data and does not include personal information, but we may maintain or associate it with personal information we collect in other ways. It helps us to improve our website and mobile app so that we can deliver you a better and more personalized service, including by enabling us to:

• Estimate our audience size, usage patterns, and movie preferences.
• Store information about your preferences, allowing us to customize our website or mobile app according to your individual interests.
• Speed up your searches, the website or mobile app.
• Recognize you when you return to our website or open up the mobile app.

We do not collect personal information automatically, but we may tie non-personal information collected automatically to personal information about you that you provide to us or that we collect from other sources.

The technologies we use for this automatic data collection may include:

• Cookies (browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our website. Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.
  • Whenever a cookie is activated, it is allocated an identification number (cookie ID) through which your browser is identified, and the information contained in the cookie can be used.
  • We use temporary session cookies that are automatically deleted from your computer or mobile end device at the end of your browser session. In addition, we also use permanent cookies. These cookies remain stored on your computer or mobile end device after the end of your browser session. These permanent cookies remain stored on your computer or mobile end device for a period between one month and ten years, depending on the type of cookie, and are automatically deactivated at the end of the programmed time period.
  • The cookies used by us are intended to enable various functions on our website. Cookies can, for instance, help to store your favored O’Neil Cinemas location and language default settings or a login for the Perks + Rewards account over the various pages visited during a web session. By using cookies, we can also record and analyze the usage patterns of visitors to our website. This enables us to design our website in a more eRective and user-friendly manner, thereby making your visit to our website as pleasant as possible. In addition, we can display information to you on the website that is specifically tailored to your interests.
  • If you have consented to placing cookies or similar tracking technologies on your device, you may withdraw your consent at any time by adjusting your browser or device settings.
• Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity)

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our website and/or mobile app and its contents to you.
• To present our mobile app and its contents to you.
• To improve the content and navigation of the Services.
• To assist in the marketing and promotion of films, events, and offers in which you may be interested.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To provide you with notices about your account or Perks + Rewards account.
• To communicate with you for customer service purposes.
• To prevent and detect fraud or other misuse of the Services, Perks + Rewards program, and/or promotions.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To improve the performance of our mobile app by using location data to display show times at our theatres nearest to your location when you have enabled geolocation tracking on your mobile device. We never share your location data, which is retained only during your current session within our mobile applications.
• To notify you about changes to our website, our mobile app, or any products or services we offer or provide through it.

We may also use your information to contact you about our own goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (when you register, make a transaction, or create a Perks + Rewards account).

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we no longer have a legitimate business need to retain your data, we will securely delete or anonymize it.

Disclosure of Your Information

We may disclose aggregated information about our users and customers and information that does not identify any individual, without restriction.

For instance, we routinely share information with third parties, such as motion picture distributors, industry data sharing services, and promotional and other business partners, but such data is generally shared on an aggregated basis, meaning that such third parties are not able to identify you using the data provided.

We may also disclose personal information that we collect or you provide to contractors, service providers, and other third parties, including service providers, solely for the purpose of performing services on our behalf to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

We may also disclose personal information that we collect, or you provide in the following ways:

• To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use [INSERT AS LINK TO WEBSITE'S TERMS OF USE] and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of O’Neil Cinemas, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

The categories of personal information we may disclose include both information that you provide to us as well as information that we automatically collect. We will only disclose personal information when necessary to accomplish the business purposes set forth above. Disclosures will be limited to what is necessary in relation to the specific purposes listed above.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us.

We have created mechanisms to provide you with the following control of your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaRiliated or non-agent third parties for promotional purposes, you can opt out by checking the relevant box located on the form on which we collect your data (the [order form/registration form])/[OTHER OPT-OUT METHOD]. You can also always opt out by logging into the Website or mobile app and adjusting your user preferences in your account profile, checking or unchecking the relevant boxes or by going to www.oneilcinemas.com and selecting the location you would like to contact. You will find the contact information under the “contact us” tab.
• Promotional OJers from the Company. If you do not wish to have your email address/contact information used by us to promote our own or third parties’ products or services, you can opt-out by [[checking the relevant box located on the form on which we collect your data (the [order form/registration form])/[OTHER OPT-OUT METHOD] or at any other time by logging into the Website or mobile app and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by going to www.oneilcinemas.com and select the location you would like to contact. You will find the contact information under the “contact us” tab. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions or click the link in the promotional email to unsubscribe. This optout does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

While we do not control third parties’ collection or use of your information to serve interestbased advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative on their website.

Accessing, Correcting, Deleting, and Obtaining Your Information

Subject to some exceptions, you have the following rights:

• The right to access and confirm whether or not we are processing or accessing your personal data.
• The right to correct any inaccuracies in the information that we have collected.
• The right to delete any personal data that you have provided, or that we have obtained about you.
• The right to obtain a copy of your personal data that we have collected, in a portable and reasonably usable format, when the data is collected by automated means.
• The right not to be discriminated against for exercising your rights under this policy or under any applicable state, federal, or local data privacy law or regulation; and
• The right to opt out of the processing of personal data for the purposes of sale, targeting advertising, or profiling in furtherance of solely automated decisions that produce legal or similarly significant impacts on you. 

You may make a request or exercise your rights set forth above by going to www.oneilcinemas.com and selecting the location you would like to contact. You will find the contact information under the “contact us” tab. We will then respond to your request within 45 days, unless it is reasonably necessary, due to the extent or complexity of the request, to extend that time, and we notify you of the extension within 45 days.

You may appeal a denial of your request by going to www.oneilcinemas.com and selecting the location you would like to contact. You will find the contact information under the “contact us” tab, explaining that you are appealing a decision regarding your request and the basis for your appeal. Please include suRicient information and details to permit us to properly adjudicate your appeal. This includes, but is not limited to, the date of your request, the specific request or rights you were exercising, the date you received a response, and the reasons you believe the response or decision was incorrect.

If you submit an appeal, we will respond to your appeal within 60 days.

Geographic Applicability

This Privacy Policy is intended to comply with applicable federal and New Hampshire state data privacy laws. O’Neil Cinemas does not knowingly market or sell to residents of jurisdictions with enhanced privacy laws (e.g., California, Colorado, or Europe) and disclaims applicability unless otherwise required by law.

Data Security

We take reasonable measures and implement appropriate safeguards to protect your personal information. However, by using the Services, you acknowledge that transmission of information over the Internet is inherently not secure. Security breaches cannot be prevented entirely. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website or mobile app.

To the maximum extent permitted by applicable law, O’Neil Cinemas disclaims all liability for any damages resulting from unauthorized access to or use of your information, including any accidental or malicious data breach. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or mobile app. BY CONTINUING TO USE THE SERVICES, YOU ACCEPT THE RISK THAT A SECURITY BREACH INVOLVING YOUR PERSONAL DATA MAY OCCUR.

Changes to Our Privacy Policy

We reserve the right to change this policy at any time without notice. You are responsible for keeping apprised of the current policy; thus, we encourage you to check the policy periodically. The policy posted at https://oneilcinemas.com/privacy-policy/ is the current policy. Your continued use and/or participation in the Services, loyalty program, promotion, etc., constitutes your acceptance of any revised policy. Notwithstanding the foregoing, we will endeavor to provide notice of any material changes to this policy by sending an email explaining such changes to you at your email address on file with us if you are a Newsletter Subscriber and by posting notice on our website and or mobile app.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

O’Neil Cinemas
PO Box 903
Londonderry, NH 03053

Disclosures:

We may be required to share personal information with third parties, including law enforcement or government agencies, as a result of a court order, subpoena, or as otherwise required by law. Additionally, we may disclose your information as part of a planned or potential corporate sale, merger, reorganization, consolidation, or similar event. Your information will be treated as an asset and will be transferred to the purchaser as part of a sale or other transaction.

Opting Out:

You are never obligated to provide us with any personal information. At any time, if you would like to cease receiving communications from us or limit our ability to share your information with third parties, you may “opt out.” If you do not want to receive communications from us in the future or have personal information shared with third parties, fill out the form at https://oneilcinemas.com/epping-nh/contact/ and indicate your preference.

Acknowledgement:

By using our Services, you acknowledge that you have read and understand this Privacy Policy and agree to be bound by its terms.

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